UK Delivery
Delivery cost is calculated at checkout. Please see below for the options available (prices shown include UK VAT at 20%).
Orders are packed to fit through a standard size letterbox, but orders for multiple items do not always fit.
| Delivery Option | Cost | Delivery Time | Order by | Tracked | Signed |
| Royal Mail Tracked 24 | £3.95 | Next working day * (delivery aim) | 4pm | Yes | No |
| UK - Royal Mail Special Delivery | £8.95 | Next working day (between 9am-1pm) | 4pm | Yes | Yes |
| UK - Royal Mail Special Delivery by 9am | £21.95 | Next working day (by 9am) | 4pm | Yes | Yes |
| UK - Royal Mail Saturday Special Delivery | £12.95 | Saturday (between 9am-1pm) | 4pm Friday | Yes | Yes |
| UK - Royal Mail Saturday 9am Special Delivery | £24.95 | Saturday (by 9am) | 4pm Friday | Yes | Yes |
| UK - DPD Courier Medium Parcel** | £7.95 | 1-2 working days (by end of day) | 2.30pm | Yes | Yes |
| UK - DPD Courier Large Parcel*** | £10.95 | 1-2 working days (by end of day) | 2.30pm | Yes | Yes |
* Royal Mail aim to deliver the next day but this is not guaranteed. Royal Mail state that 97.5% of parcels are currently delivered the next working day. For more information please click here
** Option only available for medium sized parcels, typically: 2 – 5 items
*** Option only available for larger sized parcels, typically: 6+ items OR oversized items OR orders over £100 in value
If you would like to place an order and your country is not available at checkout, please contact us at info@neocape.co.uk or call 01243 578755 and we will be able to help you further.
Orders placed by 4pm Monday – Friday will be dispatched on the same day via Royal Mail Tracked 24 (or Special Delivery Guaranteed®/ International airmail if requested).
For Royal Mail Saturday Special Delivery Guaranteed® orders must be placed by 4pm Friday at the latest.
For international deliveries, orders must be placed by 4pm Monday – Friday. Royal Mail is the UK postal service and international orders will be handled by the destination country’s postal service on arrival.
Orders placed on UK Bank Holidays will not be dispatched until the next working day.
Certain delivery options may not be available depending on the weight or value of your order. You will be presented with the applicable options once you proceed to checkout.
Please note that international orders may be subject to additional import duties or fees depending upon the final delivery destination.